Join Our Team

Job description
Come join our team and love where you work! InnSeason Resorts Harborwalk Sales office seeks a Sales Administrative Assistant II responsible for supporting the sales process by ensuring that all Company policies and procedures are adhered to in the Tour Registration and contract office, in compliance with Company Brand Standards. This is a great fit for someone who has attention to detail, is organized and has strong customer service skills. You have a four day work week with this position--Friday-Monday, weekly, including holidays.

Responsibilities include greeting and registering tours in a professional manner, contract preparation and processing, ensuring integrity of tour and transaction data, deposits and reconciliation, ordering and accounting for premium and sales materials inventories and ensuring the assets of the Company – its people, property, customers and data - are preserved.

Key Responsibilities

• Implement and improve procedures for the efficient operation of the Contracts Office
• Efficiently provide tour registration, contract processing, and data review and reconciliation services to the Office
• Ensure that all tours are accounted for and dispositioned appropriately each business day
• Ensure that contract and customer data are entered uniformly and accurately
• Reconcile contract, customer and financial data each business day
• Account for and reconcile inventories of gifts, premiums, certificates and sales presentation and support materials
• Account for and reconcile the deposits for each of the day’s sales
• Daily communication of data, documentation and funds with Corporate Contracts Department
• Support timely response to customer inquiries
• Ensure that all daily, weekly and monthly Sales Office administrative processes are completed timely and accurately
• Deliver exceptional customer service to all internal and external customers

Qualifications

• Associate’s degree, preferred, but not necessary.
• 4-6 year’s relevant experience in Customer Service and Administrative processes.
• High proficiency in typing, computer systems and Microsoft Office Applications.
• Proven ability to multi-task and work well under deadlines.
• Demonstrated track record of integrity, professionalism, teamwork and customer service.
• Demonstrated ability to manage details and complexity.

Schedule: Friday, Saturday, Sunday and Monday-including most holidays that fall on those days.

• Contact Owners for promotional updates at resort sales centers and Road Show.
• Assist in the presentation and distribution of marketing materials to be used in the marketing efforts for all InnSeason Resort properties and any affiliates.
• Assist in integrating various marketing activities, direct mail, social media and promotional campaigns that will result in qualified tours.
• Engage with customers in a professional and friendly manner, providing information about products and services
• Maintain accurate records of customer interactions and appointments scheduled

• Fluent in English with excellent verbal communication skills
• Previous experience in sales, customer service, or telemarketing is preferred
• Strong interpersonal skills with the ability to build rapport with customers over the phone
• Proficient in using software applications for data entry and customer relationship management
• Ability to negotiate and overcome objections to secure appointments

Job Summary:

The Maintenance Tech 1 is expected to perform routine maintenance and repair duties for guest rooms, mechanical spaces, pool equipment, and any other basic areas on the property.

Essential Job Duties & Responsibilities:

• Complete special projects in a timely manner.
• Perform routine engineering duties as required.
• Ensure that room maintenance requests are handled in a prompt & courteous manner.
• Make basic repairs to units including, but not limited to, air conditioners, tiles, bathrooms, all fixtures, furniture, wall coverings, sheetrock, painting, and basic plumbing.
• Replace TV’s, VCR’s, DVD’s and program TV’s as required.
• Perform preventive maintenance in units and on equipment.
• Assist grounds personnel as directed. Use of lawn care equipment and snow removal equipment.
• Attend department and staff meetings as directed.

Skills Required:

• Knowledgeable use of hand & power tools, electrical test equipment, refrigeration equipment, plumbing tools & equipment, audio-visual equipment, telephone & telephone systems, office equipment, computer and computerized systems.
• Heavy work - exerting up to 100 lbs. of force occasionally.
• Must be able to convey information & ideas clearly.
• Must work well in stressful, high-pressure situations.
• Ability to work in all weather conditions.
• Must have and maintain a valid driver’s license.

Education / Experience:

• Trade school or related training helpful
• High School diploma or equivalent required

Expected Conduct:

• Set the standard for professional behavior at all times
• Be knowledgeable of, practice and reinforce good business practices relating to harassment, discrimination and hostile environments in the workplace
• Remain aware and compliant with company policy and government regulations in regards to employment practices, as communicated by the Human Resources Department
• Remain calm during stressful and hectic periods
• Arrive at and depart from work according to schedule, or as needs dictate
• Make arrangements for job duties to be fulfilled during periods when you will not be present
• Always present a positive attitude about the Company and co-workers
• Abide by the words and intent of the Company Credos.

Job description
InnSeason Resorts HarborWalk, on beautiful Falmouth Harbor overlooking the Nantucket Sound, seeks outgoing and upbeat individuals, with or without sales experience. We’re turning away business because we need more sales talent—could that be you? This is a great opportunity for someone who is looking for a more consistent and well-paying sales position or those who always thought they would be successful in the right sales environment. No sales experience required! We invest in you with top-notch training—just bring a can-do attitude! We’re turning away business because we need more sales talent—could that be you? This is a great opportunity for someone who is looking for a more consistent and well-paying sales position or those who always thought they would be successful in the right sales environment. No sales experience required! We invest in you with top-notch training—just bring a can-do attitude!

This position includes:

• Competitive Pay Plan - Salary plus Commission (Sales Representative earn $15.00/hr. + commission)
• **$2,000 Sign On Bonus (conditions apply)**
• Opportunity to Earn a $100K Annual Income
• Supportive Management Staff
• Ongoing Training
• Year-Round Position
• Weekends Mandatory
• Weekly Cash Bonuses & Monthly Bonuses
• Fun Working Atmosphere
• Free or Discounted Resort Vacations for Employees
• Hours of Operation are typically Friday-Sunday, 8:30am-4:00pm, but change based on tour volume.

If you have felt you have not yet reached your full potential and want the opportunity to grow, InnSeason Resorts could be what you have been looking for! We have more customers than we can handle—are you ready to join our team and grow with us?

InnSeason Resorts is seeking a dynamic and detailed individual for Front Desk Agent in Falmouth, Cape Cod at our Captain's Quarters resort. This is a full-time, year-round position. Pay range is $18-20 per hour, depending on experience and the schedule is a mix of day and evening shifts, Monday thru Sunday (weekend shifts required).

The main responsibilities of the Front Desk agent are positive guest interaction, check-ins and check-outs, assisting guests with their requests, handling the cash drawer, and operating a switchboard. We are looking for someone who is energetic, has a good attitude and likes to interact with people.

Applicants must be at least 18 years of age, as the duties and scheduling requirements of this position are not eligible for employment by minors under applicable law.

Skills Required

• Strong verbal and written communications skills

• Strong computer skills

• Attention to detail and the ability to multi-task.

• Strong Customer Service skills with and outgoing personality.

• Strong decision making skills with the ability to prioritize

• Must be flexible in scheduling (Weekends required)

• Must be able to stand or sit for long periods of time

• Ability to work regardless of weather conditions

Benefits for Full-time employees Include:

• Health insurance

• Employee & family lodging discounts

• Flexible schedule

• Dental insurance

• Life insurance

• Vision insurance

• Paid time off incl. vacation, personal & holiday pay

• Referral program

• Bereavement and jury duty pay

Job Description

Job Summary:
The Maintenance Tech 1 is expected to perform routine maintenance and repair duties for guest rooms, mechanical spaces, pool equipment, and any other basic areas on the property.

Essential Job Duties & Responsibilities:

• Complete special projects in a timely manner.
• Perform routine engineering duties as required.
• Ensure that room maintenance requests are handled in a prompt & courteous manner.
• Make basic repairs to units including, but not limited to, air conditioners, tiles, bathrooms, all fixtures, furniture, wall coverings, sheetrock, painting, and basic plumbing.
• Replace TV’s, VCR’s, DVD’s and program TV’s as required.
• Perform preventive maintenance in units and on equipment.
• Assist grounds personnel as directed. Use of lawn care equipment and snow removal equipment.
• Attend department and staff meetings as directed.

Skills Required:

• Knowledgeable use of hand & power tools, electrical test equipment, refrigeration equipment, plumbing tools & equipment, audio-visual equipment, telephone & telephone systems, office equipment, computer and computerized systems.
• Heavy work - exerting up to 100 lbs. of force occasionally.
• Must be able to convey information & ideas clearly.
• Must work well in stressful, high pressure situations.
• Ability to work in all weather conditions.
• Must have and maintain a valid driver’s license.

Education / Experience:

• Trade school or related training helpful
• High School diploma or equivalent required

Expected Conduct:

• Set the standard for professional behavior at all times
• Be knowledgeable of, practice and reinforce good business practices relating to harassment, discrimination and hostile environments in the workplace
• Remain aware and compliant with company policy and government regulations in regards to employment practices, as communicated by the Human Resources Department 
• Remain calm during stressful and hectic periods
• Arrive at and depart from work according to schedule, or as needs dictate
• Make arrangements for job duties to be fulfilled during periods when you will not be present
• Always present a positive attitude about the Company and co-workers
• Abide by the words and intent of the Company Credos.

Job description
InnSeason Resorts The Falls at Ogunquit, in beautiful Ogunquit, Maine, seeks outgoing and upbeat individuals, with or without sales experience. We’re turning away business because we need more sales talent—could that be you? This is a great opportunity for someone who is looking for a more consistent and well-paying sales position or those who always thought they would be successful in the right sales environment. No sales experience required! We invest in you with top-notch training—just bring a can-do attitude!

This position includes:

• Competitive Pay Plan - Salary plus Commission (Sales Representative earn $15.00/hr. + commission)
• **$2,000 Sign On Bonus (conditions apply)**
• Opportunity to Earn a $100K Annual Income
• Supportive Management Staff
• Ongoing Training
• Year-Round Position
• Weekends Mandatory
• Weekly Cash Bonuses & Monthly Bonuses
• Fun Working Atmosphere
• Free or Discounted Resort Vacations for Employees
• Hours of Operation are typically Friday-Sunday, 8:30am-4:00pm, but change based on tour volume.

If you have felt you have not yet reached your full potential and want the opportunity to grow, InnSeason Resorts could be what you have been looking for! We have more customers than we can handle—are you ready to join our team and grow with us?

Job Description

Full time see schedule below and Part Time Thurs Fri Sun.

Replenishing supplies, making pickups in golf cart or van.

• Have previous stocking and delivery experience?* You help the resort team with delivery of linens and supplies to the housekeeping buildings.

If you have integrity and can jot down requests from our walkie talkies, this is the position that will help us both.

* Must have a valid driver license and obtain a copy of your driving record from the DMV (we will pay this fee).

• Uniform shirt, sweatshirt and jacket will be supplied for your resort uniform.

GENERAL RESPONSIBILITIES:

• Deliver items to guest units upon request from front desk. Sometimes a high chair, crock pot, or extra blanket
• Smile with your body language while helping a guest find their room or giving a restaurant recommendation
• Keep the Housekeeping Transit van organized, tidy and sanitized.
• Patrol hallways for pickups of bagged trash or linen in bins to transport to dumpster or laundry
• Stock closets for the next workday for the equally hard working housekeepers
• Can you work independently? If you've worked in a resort once you're familiar with the lay of the land and know where items are typically found you are relied upon to prep for the following day.
• Do you like to work efficiently? If you like to bounce around there will just be more to do in our 4 blocks of buildings.
• You will train with the Lead Houseman to understand, gain confidence and experience. Each day has its own rhythm. By listening to radio requests, writing down correctly and confirming delivery has been completed to a guest, helps everyone to happier and things moving along splendidly.
• If you have a strong core and can to lift up to 50 pounds max of our bagged fresh linens and to occasionally lift awkward items such as a cot, high chair, crib, then this will be a good fit!
• The Full Time Schedule:
• Tuesday 2pm-10:30pm
• Wednesday 2pm-10:30pm
• Thursday 2pm - 10:30pm
• Friday 9am - 5:30pm
• Sunday 10am - 6:30pm

Monday and Saturday off

Midshift Opportunities:

• 1:00pm-9:30pm Mon, Wed, Thur, Frid, Sat Tuesday and Sunday off

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekends

Supplemental Pay:

• Tips

Shift Availability:

• Night Shift (Required)

Work Location:

• One location

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• Open to applicants who do not have a college diploma

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Job Description

Click Here for List of Open Positions

Join the InnSeason Team!

Are you a dynamic and outgoing individual with a passion for travel and customer service? InnSeason Resorts, the Northeast's premier Vacation Ownership company, is seeking a dedicated Road/Inhouse Contract Sales Representative to join our team.

What You'll Do:

-Travel the Northeast: Explore beautiful New England destinations while providing exceptional customer service to our valued members.

-Build Relationships: Connect with existing members, understanding their needs and offering personalized solutions.

-Drive Sales: Identify opportunities to upgrade memberships and maximize customer satisfaction.

What We Offer:

-Guaranteed Income: Earn a guaranteed $250 per day for the first 4 weeks.

-Travel Perks: Enjoy complimentary accommodations for overnight trips.

-Professional Growth: Advance within a stable and successful company with a 15-year track record.

-Competitive Compensation: Earn a lucrative commission-based income.

To Qualify:
-Excellent communication and interpersonal skills
-A strong work ethic and self-motivation
-A passion for sales and customer service
-A valid driver's license and reliable transportation

Ready to embark on a rewarding career with InnSeason Resorts? Apply today!

Job Types: Part-time, Contract

Expected hours: No more than 20 per week

Schedule:

-Weekends

-Holidays 

License/Certification:
-Driver's License (Required)

Willingness to travel: 100% 

Work Location: On the road