revised January 1st, 2004
We at InnSeason Resorts and the family of companies known as InnSeason
Resorts and Southern Peaks, (referred to as " InnSeason Resorts
," "we," "us," or "our") recognize the importance
of protecting the privacy of certain information ("Information") collected
about our customers and prospective customers (referred to as "Customers,"
"you" or "your"). This privacy statement discloses what information
we gather, how we use it, and how to correct or change it. At InnSeason Resorts
, it is our intention to give you an understanding about how we collect
your Information and the use we make of it in the course of our business.
To that end, InnSeason Resorts gathers two types of information
about Customers: data that Customers provide through optional, voluntary registration
on our sites; and data InnSeason Resorts gathers through aggregated
tracking, mainly by tallying page views throughout our sites. Such information enables
us to tailor our content to fit Customers' needs better and to help our advertisers
understand our audience. Because InnSeason Resorts derives its
revenue mainly from advertising and e-commerce, providing such aggregated data is
essential to keeping our service free to Customers. However, be assured that
InnSeason Resorts will not disclose personal Information to third parties
without your consent, except as may be noted in this Privacy Policy or disclosed
to you when the Information is submitted.
How does InnSeason Resorts collect Information?
· Optional registration
We collect information by specifically requesting it from you. Generally this occurs
when you register at a site or request information or a service. Usually, the
InnSeason Resorts sites and InnSeason Resorts service
partners use your information to operate the sites and to deliver services.
InnSeason Resorts sites also use your information to inform you about
other products or services available from InnSeason Resorts and
its affiliates.
· Usage tracking
Use of Internet Protocol ("IP")Addresses
An IP address is a unique number that is automatically assigned to your computer
whenever you're surfing the Internet so that your computer can be identified by
the main computers, known as "Web servers," that "serve up"
Web pages.
InnSeason Resorts and/or its affiliates collect IP addresses for
the purposes of system administration, to report aggregated information to our advertisers,
and to audit the use of our site. When Customers request pages from InnSeason
Resorts and/or its affiliates' sites, our servers log the Customers'
IP addresses. We do not normally link IP addresses to anything personally identifiable,
which means that a Customer's session will be logged, but the Customer will remain
anonymous to us. However, this Web site may offer a “live chat” feature that will
allow you to communicate almost instantly with a ISR representative. If this Web
site offers a live chat feature and if you access that feature, we may link your
Personal Information (e.g., name, address, email address) with the IP address to
provide you with the appropriate services, including, but not limited to, answering
questions regarding your account. We can and will use IP addresses to identify a
Customer when we feel it is necessary to enforce compliance with our site terms
of use or terms of service or to protect our service, site, customers or others.
Use of Cookies
What are "cookies"? Cookies are small pieces of information that a Web
site sends to your computer for record-keeping purposes, which information is stored
in a file on your computer. Cookies make Web-surfing easier for you by saving your
preferences so that we can use the saved information to facilitate your use of our
Web site when you return to the site. Cookies do not tell us your individual identity
unless you have chosen to provide it to us. We never save passwords or credit card
information in cookies. The use of cookies is an industry standard, and as such,
you'll find that most major Web sites use them.
By showing how and when Customers use a site, cookies help us see which areas are
popular and which are not. Many improvements and updates to the site are based on
such data as total number of visitors and pages viewed. This information is most
easily tracked with cookies. We use the information from cookies to provide services
better tailored to our Customers' needs.
Most cookies expire after a defined period of time, or you can delete your cookie
file at any time. Most browsers are initially set up to accept cookies. You can
reset your browser to refuse all cookies or indicate when a cookie is being sent.
However, note that some parts of www.innseasonresorts.com and/or its affiliates'
services will not function properly or may be considerably slower if you refuse
cookies. For example, without cookies, you will not be able to set personalized
preferences, and/or may have difficulty completing marketing transactions.
InnSeason Resorts and/or its affiliates have two primary uses for
its cookies. First, we use them to specify a Customer's preferences. For example,
Customers can specify keywords across several categories or markets so you don't
have to tell us repeatedly your preferred vacation preferences. Second, we use cookies
to track Customers' Web site usage trends and patterns. This helps us understand
our Customers' needs better and improve areas of InnSeason Resorts's
and/or its affiliates services that our Customers find valuable. While both of these
activities depend on the use of cookies, you have the option of disabling the cookies
via your browser preferences.
We use a third party advertising technology to serve ads when you visit our Web
site. This technology uses information about your visits to this site ( not
including your name, address, or other personal information) to serve our ads to
you. In the course of delivering our advertisements to you, a unique third party
cookie may be placed or recognized on your browser. You may occasionally get cookies
from our advertisers. InnSeason Resorts , and/or its affiliates
do not control these cookies. The use of advertising cookies sent by third-party
servers is standard in the Internet industry. You may occasionally get cookies from
our advertisers. InnSeason Resorts , and/or its affiliates do not
control these cookies. The use of advertising cookies sent by third-party servers
is standard in the Internet industry.
We also share Web site usage information about visitors to our Web site with a reputable
third party for the purpose of targeting our Internet banner advertisements on this
site and other sites. To do this, we use Web beacons and cookies provided by our
third-party ad server on this site. The information we collect and share through
this technology is not personally identifiable.
With whom does www.innseasonresorts.com share my Information?
As a general rule, InnSeason Resorts will not disclose any specific
personal information that you submit to us about you ("Personal Information")
in a manner that connects you with the Personal Information, except when we have
your permission or under special circumstances, such as when we believe in good
faith that the law requires it or under the circumstances described below. The following
describes some of the ways that your Personal Information may be disclosed.
Business Partners & Sponsors: InnSeason Resorts may disclose
some or all of your Personal Information to business partners or sponsors, but this
use will be specifically described to you prior to data collection or prior to transferring
the data. Many promotions offer opportunities to request additional information
from sponsors. By requesting more information, you give InnSeason Resorts
permission to transfer your Personal Information to the sponsor so they can fulfill
your request. In many instances, only your e-mail address will be shared. If more
Personal Information will be shared with the sponsor, you will be notified prior
to the transfer.
Third Party & Aggregate Data: From time to time, you may be offered the opportunity
to receive materials or special offers from third parties. If you opt to receive
information from these third parties, InnSeason Resorts will (with
your permission) share your name and e-mail address with such third parties. Under
confidentiality agreements, InnSeason Resorts may match Personal
Information with third party data. Also, InnSeason Resorts may
keep track of what portions of the Web site Customers are visiting and other Customer
statistics, and aggregate this information to help us create a better experience
for users of our Web site. This is all done without knowing your name or other Personal
Information in order to describe our viewers and services to prospective partners,
advertisers, and other third parties, and for other lawful purposes.
Other: InnSeason Resorts may also disclose account Information
in special cases when we have reason to believe that disclosing this Information
is necessary to identify, contact or bring legal action against someone who may
be violating InnSeason Resorts terms of use or terms of service,
or may be causing injury to or interference (either intentionally or unintentionally)
with any of InnSeason Resorts's rights or property, other InnSeason
Resorts Customers, or anyone else. InnSeason Resorts
may disclose or access account Information when we believe in good faith that the
law requires it and for administrative and other purposes that we deem necessary
to maintain, service, and improve our products and services.
How can you control the usage of Information?
In case you change your mind or some Personal Information changes (such as your
zip code or e-mail address), we will try to provide a way to correct, update or
remove the Personal Information that you give us. We also give you the opportunity
to control the communications we direct to you. We offer Customers the opportunity
to "opt out" of having Personal Information shared with parties outside
of InnSeason Resorts and/or its affiliated companies. If a Customer
wishes to update Personal Information or objects to any usage provided herein for
any reason, he/she may e-mail the requested change to us using
feedback
or write to us at
E-Commerce Department
InnSeason Resorts
75 Perseverance Way
Hyannis, MA 02601
What happens when you link to a third party site?
You should be aware that when you are on InnSeason Resorts's and/or
its affiliates' sites you could hyperlink or be directed to other sites that are
beyond our control and/or outside our service. For example, if you "click"
on a banner advertisement or a www.innnseasonresorts.com search
result, the "click" may transfer you off the www.innseasonresorts.com
site. These other sites may include sites of advertisers, sponsors and
partners that may use InnSeason Resorts's and/or its affiliates'
logo as part of a co-branding agreement. These other sites may send their own cookies
to Customers, collect data, or solicit Information.
InnSeason Resorts and its affiliates do not control such sites,
and, therefore, are not responsible for their contents or the hyperlinks or advertising
they choose to place on such sites. InnSeason Resorts's and/or
its affiliates' inclusion of hyperlinks to these sites do not imply any endorsement
of the material on such sites or any association with their operators. InnSeason
Resorts's policy does not extend to anything that is inherent in the
operation of the Internet, which is beyond InnSeason Resorts's
and its affiliates' control.
Please keep in mind that whenever you give out information online (for example,
via message boards or chat) that information can be collected and used by people
you don't know. While InnSeason Resorts and its affiliates strive
to protect their Customers' information and privacy, we cannot guarantee the security
of any information you disclose online, and you disclose such information at your
own risk.
Is my information secure from others using the www.innseasonresorts.com site?
The security of all information associated with our Customers is an important concern
to us. We exercise care in providing secure transmission of your information from
your computer to our servers. Unfortunately, no data transmission over the Internet
can be guaranteed to be 100% secure. As a result, while we strive to protect your
information, InnSeason Resorts and its affiliates can't ensure
or warrant the security of any information you transmit to us or from our online
products or services, and you do so at your own risk. Once we receive your transmission,
InnSeason Resorts uses industry standard efforts to safeguard the
confidentiality of your information, such as firewalls and Secure Socket Layers.
However, "perfect security" does not exist on the Internet.
YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your agreement to InnSeason Resorts
's and/or its affiliates' sites following the posting changes to these terms will
mean you accept those changes.
This policy applies to www.innseasonresorts.com and other Web sites
owned by InnSeason Resorts or its affiliates are specifically linked
to this Privacy Policy.