InnSeason Resorts Captain's Quarters
Club Manager Notes
By Cathy West, InnSeason Vacation Club Manager
As the fall months approach, it’s time to start thinking about next year and where you and your family will be spending your vacation. It’s amazing how this year has flown by isn’t it? Here are some helpful tips and reminders to help you start planning that much needed vacation.

Using Points with Interval International

Exchanging through Interval International using your points is easy once you get the hang of it. All it requires are a few simple planning steps and you can be off having the vacation you deserve!

Step 1: Pick a location and time of year you want to travel.

Step 2: Log in to Interval World and use the resort directory to look at resorts in the desired location.

Step 3: Pick any combination of 4 or more travel dates and resorts – for example, 3 resorts and 1 travel date, 2 resorts and 2 travel dates, 1 resort and 3 travel dates, etc.

Tip: Remember – the more flexible you are with your search, the better chance you have at getting the exchange you want!

Step 4: Call InnSeason Owner Services at 888-333-1535 to verify that you have enough points for the exchange you are trying to get. By calling us first, you are guaranteeing that your search with Interval will be accepted and an exchange will be confirmed.

Step 5: Call Interval International at 866-522-1466 and place a REQUEST FIRST. Make sure you have your Interval International membership number (and that it’s the number linked to your points if you own more than just points and have more than one Interval International account). You will give the dates and location (combination of 4) to the agent. The agent will charge the exchange fee on the phone at this time.

Tip: If the agent asks for your unit and week, ask to speak with an InnSeason Resorts trained supervisor. You do not need a week and unit number when you are exchanging with your points.

Tip: You will pay the exchange fee at the time you call even if there is nothing available at that time. If they are unable to find something for your request, your exchange fee will be refunded back to your credit card.

Step 6: If there is a week available that matches your request, you will get a Vacation Confirmation number. If there is nothing available that matches your request, Interval will begin searching for the first available week that matches your request. Your confirmation will be emailed to you.

Tip: When you make your request first, you will be given a “confirmation number.” This confirmation number is really a Request confirmation number and does not mean you have a room booked. Once a match is found for your request, you will be given a Vacation Confirmation number – this is your confirmation number. This Vacation Confirmation will be emailed to the email address that Interval has on file.

Step 7: Print out your confirmation, bring it with you to check-in, and enjoy your vacation!